Customer care
We keep support calm, clear, and personal. Send us a note with your order details and we will route it to customer care.
Last updated: June 23, 2026
For order questions, shipping updates, cancellation requests, or after-sale support, send the form below or email support@divinepromised.com.
Please include your order number, checkout email, and a short description of what you need. We usually answer local test inquiries within 1-2 business days.
If you checked out as a guest, use Order lookup in the footer to view your order status with your order number and email.
If your order has not shipped, you can request cancellation from the order details page. Once tracking has been added, contact support instead.